| 90200-90219 |
|
Source Control Interface |
|
| 90220-90229 |
|
RPA |
|
| 90300-90310 |
|
PO Module |
|
| 90311-90360 |
|
Super Email Clerk |
|
| 90361-90369 |
|
Contact/site merge |
|
| 94001 |
Run Task Set |
Agent (v5) |
Task Manager |
| 94002 |
Impersonate |
Agent (v5) |
Impersonate |
| 94003 |
Revert |
Agent (v5) |
Revert impersonation |
| 94004 |
Login |
Selfservice |
used in Hub (Dovetail internal selfservice app) |
| 94007 |
Next Action Due Date Calculated |
FOCUS |
Dovetail internal use - SLA calculation |
| 94008 |
Change Severity |
Agent 11+ |
Change Severity |
| 94009 |
Change Case Type |
Agent 18+ (DMHC) |
Change Case Type |
| 94010 |
Change Health Plan |
Agent 18+ (DMHC) |
Change Health Plan |
| 94011 |
Add Health Plan |
Agent 18+ (DMHC) |
Add Health Plan |
| 94012 |
Remove Health Plan |
Agent 18+ (DMHC) |
Remove Health Plan |
| 94013 |
Due Date Calculated |
Agent 18+ (DMHC) |
Due Date Calculated |
| 94014 |
Info Doc Added |
Agent 18+ (DMHC) |
Info Doc Added |
| 94015 |
Info Doc Modified |
Agent 18+ (DMHC) |
Info Doc Modified |
| 94016 |
Info Doc Deleted |
Agent 18+ (DMHC) |
Info Doc Deleted |
| 94017 |
Primary Medical Record Received |
Agent 18+ (DMHC) |
Primary Medical Record Received |
| 94018 |
Contact Added |
Agent 18+ (DMHC) |
Contact Added |
| 94019 |
Contact Removed |
Agent 18+ (DMHC) |
Contact Removed |
| 94020 |
Contact Changed |
Agent 18+ (DMHC) |
Contact Changed |
| 94021 |
Related To |
Agent 18+ (DMHC) |
Related To |
| 94022 |
Unrelated From |
Agent 18+ (DMHC) |
Unrelated From |
| 94023 |
RO Determination |
Agent 18+ (DMHC) |
RO Determination |
| 94024 |
Extension Requested |
Agent 18+ (DMHC) |
Extension Requested |
| 94025 |
Extension Approved |
Agent 18+ (DMHC) |
Extension Approved |
| 94026 |
Extension Denied |
Agent 18+ (DMHC) |
Extension Denied |
| 94027 |
Change Requested Severity |
Agent 18+ (DMHC) |
Change Requested Severity |
| 94028 |
Final Review Completed |
Agent 18+ (DMHC) |
Final Review Completed |
| 94029 |
Manager Review Completed |
Agent 18+ (DMHC) |
Manager Review Completed |
| 94030 |
Undo Final Review |
Agent 18+ (DMHC) |
Undo Final Review |
| 94031 |
Undo Manager Review |
Agent 18+ (DMHC) |
Undo Manager Review |
| 94800 |
View PGP Passphrase |
Mobile Agent (HR Block) |
View PGP Passphrase |
| 95003 |
Add Child Case |
Agent (v19) |
used in Agent for adding child cases |
| 95004 |
Remove Child Case |
Agent (v19) |
used in Agent for removing child cases |
| 95005 |
Replicate To |
Agent (v7) |
used in Agent 7 for replicating part requests |
| 95006 |
Replicate From |
Agent (v7) |
used in Agent 7 for replicating part requests |
| 95007 |
Duplicate To |
Agent 18+ (DMHC) |
used for duplicating cases |
| 95008 |
Duplicate From |
Agent 18+ (DMHC) |
used for duplicating cases |
| 95009 |
Create |
Agent 19+ |
used for creating a Business Rule |
| 95010 |
Edit |
Agent 19+ |
used for updating a Business Rule |
| 95011 |
Delete |
Agent 19+ |
used for deleting a Business Rule |
| 95012 |
Add Event |
Agent 19+ |
used for adding a Business Rule Event |
| 95013 |
Delete Event |
Agent 19+ |
used for deleting a Business Rule Event |
| 95014 |
Add Condition |
Agent 19+ |
used for adding a Business Rule Condition |
| 95015 |
Edit Condition |
Agent 19+ |
used for updating a Business Rule Condition |
| 95016 |
Delete Condition |
Agent 19+ |
used for deleting a Business Rule Condition |
| 95017 |
Add Action |
Agent 19+ |
used for adding a Business Rule Action |
| 95018 |
Edit Action |
Agent 19+ |
used for updating a Business Rule Action |
| 95019 |
Delete Action |
Agent 19+ |
used for deleting a Business Rule Action |
| 95020 |
Add Task |
Agent 20+ |
used for adding a Task |
| 95021 |
Edit Task |
Agent 20+ |
used for updating a Task |
| 95022 |
Delete Task |
Agent 20+ |
used for deleting a Task |
| 95023 |
Add Task Set |
Agent 20+ |
used for adding a Task Set |
| 95024 |
Edit Task Set |
Agent 20+ |
used for updating a Task Set |
| 95025 |
Delete Task Set |
Agent 20+ |
used for deleting a Task Set |
| 95026 |
Create Interaction |
Agent 20+ |
used for creating an Interaction |
| 95027 |
Edit Interaction |
Agent 20+ |
used for updating an Interaction |