Dovetail Custom User-defined Lists

List Name Application intval1 Comment
RQST Part Selector Type Agent (v8) 1000 Part Requests - Select Part From
Task Action Agent (v10) 1001 Task Manager
Task Status Agent (v10) 1002 Task Manager
Task Data Type Agent (v10) 1003 Task Manager
Create Subcase Params Agent (v10) 1004 Task Manager
Create Action Item Params Agent 1005 Task Manager
Canned Response Availability Agent (v11) 1006 Canned Responses feature
Canned Response Object Type Agent (v11) 1007 Canned Responses feature
Dovetail Feedback Subject Agent (v16) 1008 Submit feedback fuctionlity
Auto-Dest Operations Agent (v17) 1009 Auto Dest operations
Themes Agent (v18) 1010 Agent Theme Options
Subcase Types Agent (v18) 1011 Subcase Types
Site Type Agent (v18) 1012 Site Type
Site Status Agent (v18) 1013 Site Status
Contact Status Agent (v18) 1014 Contact Status
User Status Agent (v18) 1015 User Status
Contact Expertise Agent (v18) 1016 Contact Expertise
Notification Types Agent (v18) 1017 Notification Types
Conditions Agent (v18) 1018 Conditions
SelfService Menus Agent (v18) 1019 Dynamic SelfService Menus
Solution Type Agent (v18) 1020 Solution type dropdown
Web Types Agent (v18) 1021 Web Types dropdown
Email Types Agent (v18) 1022 Email Types dropdown
Phone Types Agent (v18) 1023 Phone Types dropdown
Localizations Agent (v18) 1024 Localizations dropdown
HR Product Types Agent (v19) 1025 Focus HR Product Types dropdown
Broadcast Availability Agent (v20) 1026 Limited broadcasts feature
Focus Product Line FOCUS-Selfservice 1027 Focus Product Line dropdown

Dovetail Customer User-defined Lists

List Name Application intval1 Comment
DMHC Coverage Types Agent (v18) 2000 DMHC Coverage Type dropdown
DMHC Product Types Agent (v18) 2001 DMHC Product Type dropdown
DMHC Contact Relationship Agent (v18) 2002 DMHC Contact Relationship dropdown
DMHC Action Types Agent (v18) 2003 DMHC Action Type dropdown
DMHC Sub Action Types Agent (v18) 2004 DMHC Sub-Action Type dropdown
DMHC Action Reasons Agent (v18) 2005 DMHC Action Reason dropdown
DMHC Physician Role Agent (v18) 2006 DMHC Physician Role dropdown
DMHC Related Case Roles Agent (v18) 2007 DMHC Related Case Roles dropdown
DMHC Info Doc Type Agent (v18) 2008 DMHC Info Doc Type dropdown
DMHC Severity Change Reason Agent (v18) 2009 DMHC Severity Change Reason dropdown
IMR SubCase SubType Agent (v18) 2010 DMHC IMR SubCase SubType dropdown
DMHC Company Type Agent (v18) 2011 DMHC Company Type dropdown
DMHC Correspondence Events Agent (v18) 2012 DMHC Correspondence Events
HRB_HS_Category Mobile 2013 Hot Spare Part Categories

what is intval1 and why is it used here?

intval1 is a trick/hack that allows for setting uniqueness of a hgbst_elm within a DAT file. this allows for importing the same DAT file multiple times, and doing an update on a hgbst_elm (if it exists). without this, everytime we import a DAT file, we would get new hgbst_elm records inserted, which is not what we want.

Example

OBJECT TYPE="hgbst_elm", NAME="hgbst_elm1"
UNIQUE_FIELD=title,intval1
  FIELDS
    title = "Active";
    state = "Default";
    rank=0;
    intval1=1002;
  END_FIELDS
  RELATIONS
    TO_NAME="hgbst_show1" REL="hgbst_elm2hgbst_show";
  END_RELATIONS
END_OBJECT NAME="hgbst_elm1"